Salesforce is a technology company headquartered in San Francisco, founded in 1999 as a pioneer of software as a service (SaaS). It brought Customer Relationship Management (CRM) to the cloud and has since expanded into cloud computing, artificial intelligence, and autonomous agents. The company serves over 150,000 companies worldwide.
Among its current products is Agentforce, a platform that enables autonomous AI agents to work alongside humans in customer engagement. Salesforce operates across global markets and sits at the intersection of CRM and SaaS as its primary industry verticals.
The company describes its culture through a set of stated core values: trust, customer success, innovation, equality, and sustainability. It operates a 1-1-1 philanthropic model, committing 1% of equity, technology, and employees' time to education, equality, and the environment. Its community of employees, customers, and partners is known as Trailblazers.
