ServiceNow, founded in 2004 and headquartered in Santa Clara, provides an AI platform for enterprise workflow automation. The company's core offering is designed to unify and orchestrate workflows across an entire organization, connecting teams, systems, and data.
The company's central product is the Now Platform, a cloud-based system that manages critical workflows for departments including IT, customer service, and HR. Its Now Assist capability represents the firm's investment in agentic AI solutions, integrating artificial intelligence directly into these operational processes.
ServiceNow's platform is used by thousands of companies worldwide. The company operates at the intersection of AI, workflow automation, and cloud-based platform technology, with a stated focus on how technology can put people first.
