Creatio is a global vendor of an AI-powered CRM and workflow automation platform. The company's technology is designed to enable midsize and large organizations to automate customer-facing and operational workflows by integrating human employees with AI agents. Its core technical domains include artificial intelligence, CRM systems, no-code development, and enterprise agent lifecycle management.
The company offers several key products. These include an AI CRM suite covering sales, marketing, and service functions; AI Studio for managing the lifecycle of enterprise agents; and AI Twin, a tool intended to help employees build their own personal AI agents. The platform processes tens of millions of workflows daily for thousands of customers across more than 100 countries.
Creatio is headquartered in Boston, Massachusetts, with a global operational footprint. The company has been recognized on Inc.'s Best Workplaces list in 2025, a distinction linked to its stated commitment to employee wellbeing and workplace culture.
